Start with a flow template. Make it yours.
Explore practical starting points for WhatsApp conversations, from lead capture and support triage to structured information extraction.
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A conversation with a clear next step
Templates give you a starting structure rather than a finished business process. In your workspace, create a flow, search the template library, and choose a starting point or a blank canvas. Change the questions, branches, variables and provider settings before publishing. Template conversation language follows your selected interface language when you create it.
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Create a flow in your workspace and search templates.
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Choose a starting point or begin with a blank flow.
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Adapt questions, variables and integration settings.
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Preview your changes before publishing to a connector.
Build the conversation your business needs
Lead capture and qualification
Start with contact details and a clear request. Adapt the qualification branches to the services you offer, and decide which answers should be saved or sent to your own systems.
Support triage and feedback
Organize an issue by category, capture the details your team needs, or collect a rating and a comment after a conversation. Adjust the wording to your actual support process.
Structured extraction
Use advanced starting points to turn a free-text request into defined fields. Configure the required AI provider and validate the extracted values before downstream actions. Availability depends on workspace features.
Try the visual editor without an account. Live messaging requires a workspace and a configured WhatsApp connector. AI providers and messaging services may charge separately.
Before you get started
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